Every website may collect information about its users, such as access history, contact information, and usage habits. In order to protect the privacy of our users, we have created this privacy policy. It explains how we obtain, use and protect your information, and also tells you what rights you have to manage your data.
1. To what does this policy apply?
This privacy policy only applies to our website www.hantec-au133.com. If you visit other pages through this website, such as advertising links or third party services, their privacy policies may be different from ours. We recommend that you check the descriptions of those sites as well.
2. What laws do we comply with?
We operate a website that is intended for users around the world and therefore must comply with the laws of several jurisdictions. For example, the European Union’s GDPR (General Data Protection Regulation) and California’s CCPA (Consumer Privacy Act). We make your rights and our obligations clear to you through this Privacy Policy, Cookie Instructions and GDPR page.
3. By using the Website, you agree to these Terms
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. You also agree to our Terms of Use. If you do not accept them, please do not continue to use our services.
4. What information do we collect?
We collect two types of information: the first is information you voluntarily provide, such as filling out forms, sending emails, or registering for an account; the other is information that is automatically logged, such as the time of access, the device used, and the type of browser used.
5. What personal information do you provide?
If you contact us through the website, we may receive your name, email address, phone number, the content of your message, and the files you upload. When registering for an account, we may also collect your company name, address, and other information.
6. What information is automatically recorded?
When you visit the website, we will record some information, such as your IP address, browser type, access time, which pages you clicked on, etc. We will also collect information about you when you visit the website. This information does not directly reveal your identity and is mainly used to analyze website usage and improve service quality.
7. What is the information we collect used for?
We use this information to operate the website, optimize features, analyze user behavior, develop new services, send notification emails, and prevent fraud. We do not sell this information to third parties.
8. How do you analyze website usage?
We use log files to record visitor activity. These files include information such as IP addresses, access times, exit pages, and more. This data helps us understand user behavior, improve the site experience, and is used for security and statistical analysis.
9. Will we use artificial intelligence?
Yes, we will use AI technology to analyze user interests to provide more personalized content and recommendations. However, we will not provide this data to third parties or use it for any commercial transactions.
10. Do we share data with our parent company or subsidiaries?
Yes, we do share data with our parent and related companies, primarily for customer service, technical maintenance and marketing purposes. However, we ensure that these sharing practices comply with privacy protection standards.
11. How do advertising partners use data?
Our website may display third-party advertisements. These advertisers may use technologies such as cookies, JavaScript or Web Beacon to track visits and show you more relevant advertising content.
12. Can we control advertisers’ cookies?
We have no direct control over the cookies or other technologies used by advertisers. However, we choose to work with advertisers who have good privacy policies in place to protect the privacy of our users.
13. How do I manage cookies in my browser?
You can enable or disable cookies through your browser settings, which vary from browser to browser, so you can visit your browser’s website for detailed instructions.
14. What is the California Consumer Privacy Act (CCPA)?
The CCPA is a California law that gives local residents more control over their personal information. We provide additional privacy protections for California users, including the right to view, delete, or prohibit the sale of personal information.
15. What rights do California residents have?
Under the CCPA, California users can:
- See what personal information we have collected;
- Request that their data be deleted;
- Request an end to the sale of personal information;
- Decline to receive targeted advertising;
- Be treated fairly and not differently for exercising their rights.
16. What is the “Don’t Sell My Information” option?
If you are a California resident, you can opt out of the “Do Not Sell My Information” option through our website so that we do not use your data for sales or commercial purposes.
17. What is GDPR?
GDPR is the European Union’s General Data Protection Regulation, which gives users more control over their data. Even if you are not in the EU, we will protect your information to the standards of the GDPR.
18. What rights does the GDPR give you?
Under the GDPR, you have the following rights:
- Access: to see what data we have collected;
- Correction: to correct inaccurate information;
- Deletion: to request the deletion of data in certain circumstances;
- Restriction of processing: to limit our use of your data;
- Objection to processing: to refuse our use of your data;
- Data portability: transfer of data to other services.
19. How can you exercise your rights?
If you wish to exercise any of the above rights, please contact us via our contact form. We will reply to you within one month and process your request as soon as possible.
20. What is “personal information”?
Personal information is information that can identify you, such as name, e-mail address, telephone number, IP address, etc. It does not include publicly available information or information that is publicly available. It does not include publicly available information or anonymized data.
21. Do we sell your data?
We promise not to sell your personal data. If there are any changes in the future, we will notify you in advance and will only do so with your consent.
22. How do we protect children’s privacy?
We take the protection of children’s privacy very seriously. Our website is not directed to children under the age of 13 and we do not knowingly collect personal information from them. If you are a parent, we recommend that you monitor your child’s online behavior.
23. What can parents do?
We encourage parents and guardians to be actively involved in their children’s online activities, to find out what sites they visit and whether they provide personal information. If you have any questions, please feel free to contact us.
24. What if I find out that my child has provided information?
If you suspect that your child has left personal information on our website, please contact us immediately. We will verify and delete the information as soon as possible.
25. Will the privacy policy be updated?
Yes, we periodically update the Privacy Policy in response to changes in the law or business adjustments. After updating, we will notify users via our website and indicate the latest date at the top of the policy.
26. How can I contact us?
If you have any questions, suggestions or requests regarding our privacy policy, please contact us at the following e-mail address:
- General inquiries email: legal@www.hantec-au133.com.com
- Data related questions: gangz9728@gmail.com
27. How do we ensure transparency and compliance?
We are committed to handling user data openly and transparently. All privacy-related content is clearly displayed on the website and we regularly check for compliance with legal requirements.
28. How does the Privacy Policy relate to the Cookie Policy?
The Cookie Policy is part of the Privacy Policy and specifically describes how we use cookies and other tracking technologies. Together, these two documents help you understand how we collect and use information.
29. How do we secure data?
We take a variety of technical and administrative measures to protect your information, including encrypted transmissions, access controls, and data backups. We also regularly check our systems to prevent data leakage or misuse.
30. How long is the data retained?
We retain your information only for as long as necessary. For example, if you cancel your account, we will delete or anonymize your data for a certain period of time as required by law.
31. Do we use third party services?
Yes, we may use third-party services to help us operate our website, such as data analytics, payment processing, or customer support. These service providers are also subject to strict privacy protection standards.
32. How do we handle cross-border data transfers?
If your information needs to be transferred to other countries, we make sure that the data protection standards in those countries are consistent with ours. We also take extra measures to protect your information.
33. How do we enhance the user experience?
We analyze user behavior data to optimize site content, features and advertisements. All analysis is based on anonymous data and does not affect your privacy.
34. Can users control their own data?
Yes, you can view, modify, delete or export your data at any time. We offer a variety of ways for you to easily manage your personal information.
35. How do we prevent data leakage?
We use security protocols, encryption technology and access control to prevent unauthorized access. We also conduct regular security tests and risk assessments.
36. How often is the Privacy Policy updated?
We update our privacy policy at least once a year, especially when there are changes in the law or business adjustments. Each update is dated and users are notified via the website.
37. Do we offer multi-language versions?
Currently, we mainly provide the Chinese version of our Privacy Policy. If necessary, we will also provide other language versions to ensure that all users can understand.
38. How do we collect feedback?
We welcome users’ comments and suggestions on the Privacy Policy. You can tell us what you think by email or through the feedback channel on our website, and we will take every piece of feedback seriously.
39. What is the relationship between the privacy policy and user trust?
We understand that privacy is the foundation for building user trust. Only if we can put our users at ease will they want to continue to use our services. Therefore, we always prioritize privacy protection.
40. How do we educate users about privacy?
We will educate users about basic privacy protection, such as how to manage cookies, how to identify phishing websites, etc. through our website tips, notifications and help center.
41. Is the privacy policy easy to understand?
We have tried to write this policy in simple and easy-to-understand language, avoiding the use of complex terminology and legalese. If there is still something you don’t understand, please feel free to contact us.
42. What is the difference between the Privacy Policy and the User Agreement?
The Privacy Policy focuses on how we handle your information, while the User Agreement describes your rights and obligations when using the website. Both are important legal documents and we recommend reading them together.
43. How do we handle data requests?
When you make a data-related request, we verify your identity and process it within one month. If more time is needed, we will notify you in advance.
44. How do we ensure data accuracy?
We encourage users to check and update their information regularly. If you find an error in your information, you can correct it at any time by contacting us through the website or by email.
45. Does the Privacy Policy apply to mobile applications?
Yes, this Privacy Policy also applies if you use our mobile apps. Please check the privacy options in the app settings.
46. How do we handle complaints?
If you have questions or complaints about our privacy practices, you can submit your questions via the designated email address. We will take each feedback seriously and respond as soon as possible.
47. How do we evaluate the effectiveness of our privacy policy?
We regularly review the implementation of our privacy policy to ensure that it complies with legal requirements and effectively protects the rights and interests of our users. We will also continue to optimize the content based on user feedback.
48. Do we publish privacy reports?
We may periodically publish privacy transparency reports that describe data collection and use and how we address privacy challenges. These reports help promote public trust.
49. How do we address future challenges?
As technology evolves and laws change, privacy protection faces new challenges. We will continue to monitor industry developments and adjust our strategy in a timely manner to ensure that we remain at the forefront of privacy protection.
